Privacy and Data Protection Policy

1. Information We Collect

We may collect personal data such as:

  • Name, email address, phone number
  • Billing and shipping information
  • User activity and preferences (via cookies or analytics tools)
  • Any other information voluntarily provided by you

2. How We Use Your Data

We use your personal data to:

  • Provide and improve our products and services
  • Respond to enquiries and support requests
  • Process orders and payments
  • Send updates, newsletters, or promotional materials (only if you opt in)
  • Comply with legal or regulatory obligations

3. Data Protection & Security

We take your data security seriously. Measures include:

  • Secure servers and firewalls
  • Encryption of sensitive data
  • Access controls to limit who can view or process your data
  • Regular audits and security reviews
4. Sharing of Data

We do not sell or rent your personal data. Your information may be shared only:

  • With trusted third-party service providers (e.g., payment processors)
  • When legally required by authorities
  • With your explicit consent

5. Your Rights

You have the right to:

  • Access and review your personal data
  • Correct or update inaccurate information
  • Request deletion of your data (subject to legal limitations)
  • Withdraw consent for marketing communications at any time

6. Data Retention

We retain your data only for as long as necessary to:

  • Fulfil the purposes outlined above
  • Comply with legal, tax, or regulatory requirements

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience. You can control or disable cookies through your browser settings.

8. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us at:

Email: info@satinelworld.com


Or contact: +603-62727300

Last updated: 22 Jul 2025